Terms & Conditions

Last updated: 19 July 2026

1. Who we are

Georgia Luxury Tours is a trading name of Stuart Henderson, operating as a sole trader. In these terms, "we", "us" and "our" mean Georgia Luxury Tours; "you" means the person making the booking and anyone travelling under it.

By booking an itinerary, or by paying a deposit, you accept these terms on behalf of everyone in your party. Please read them before you book.

2. What we actually provide

We design and coordinate itineraries. That means we build a programme around your objective, select and contract the local professionals who deliver each part of it, brief them before you arrive, and act as your single point of contact before, during and after your trip.

We are not a clinic, a law firm, a bank, a transport company or a licensed adviser, and we do not deliver those services ourselves.

3. Booking and payment

• A booking is confirmed when we receive your deposit and issue a written confirmation.
• The balance is due by the date shown on that confirmation. We may treat an unpaid balance as a cancellation by you.
• Prices are quoted for your specific itinerary and are held for the period stated in your quote.
• Your quote covers the services listed in it. Flights, travel insurance, visas, personal spending and any professional or clinical fees charged directly by a provider are not included unless we state otherwise in writing.

Cancellations and refunds are governed by our Cancellation & Refund Policy, which forms part of these terms.

4. Independent providers — important

If a provider underperforms, tell us. Resolving it with them is our job, not yours — that is the point of having one coordinator. But responsibility for professional services rests with the professional delivering them.

5. No professional advice

Nothing we provide — on this website, in your itinerary, in briefings, or in any written follow-up — is medical, legal, tax, immigration or investment advice. It is information and coordination.

Every significant decision, whether that is undergoing a procedure, buying a property, forming a company or applying for residency, should be taken on the advice of a licensed professional who has assessed your specific circumstances. We introduce you to those professionals; we do not replace them.

6. Your responsibilities

• Documents: valid passport, any required visa, and any entry conditions. Requirements change, and checking them is your responsibility.
• Insurance: comprehensive travel insurance for every traveller. For medical or dental itineraries, confirm your policy covers planned treatment abroad.
• Health disclosure: tell us and your clinician about relevant conditions, medications and mobility needs in advance. Some itineraries involve uneven terrain, long days or altitude.
• Accuracy: names must match travel documents exactly. Costs arising from incorrect details passed to us are yours.
• Conduct: behaviour that endangers others or seriously disrupts the itinerary may end your participation without refund.

7. Changes we may need to make

Itineraries occasionally change — a clinic reschedules, a road closes, a professional falls ill. Where that happens we will substitute a comparable arrangement of equivalent standard and tell you as soon as we can. Minor changes of this kind do not entitle you to a refund. Significant changes are handled under the Cancellation & Refund Policy.

8. Circumstances beyond anyone's control

Neither party is liable for failure to perform caused by events outside reasonable control, including natural events, severe weather, civil unrest, border or airspace closure, epidemic, strike or government restriction.

9. Website content

We take care to keep prices, rules and figures on this site accurate and current, and we say plainly when something is uncertain. Conditions in any country change, however, and website content is provided for general information. It does not form part of your contract unless it is repeated in your written quote or confirmation.

10. Limitation of liability

Our responsibility is for the design and coordination of your itinerary. Where we are found liable for a failure in that coordination, our total liability is limited to the amount you paid us for the itinerary.

We are not liable for the acts, omissions, advice, treatment or outcomes of independent providers, nor for indirect or consequential losses, nor for arrangements you book yourself.

Nothing in these terms excludes liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

11. Intellectual property

The content of this website and of any itinerary, briefing or written memo we produce belongs to Georgia Luxury Tours. You may use it for your own purposes. Please do not republish or resell it.

12. Privacy

How we handle your information is set out in our Privacy Policy, which forms part of these terms. Delivering an itinerary requires sharing certain details with the partners serving you — that policy explains exactly what and why.

13. Changes to these terms

We may update these terms. The version that applies to your booking is the version published when your booking was confirmed. The date at the top of this page shows when it was last revised.

14. Governing law

These terms are governed by the law of Georgia, and disputes fall to the courts of Georgia. Nothing here removes statutory protections you hold in your country of residence that cannot be excluded by agreement.